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Month: June 2018

AFTA cancels Qld agent

THE Australian Federation of Travel Agents (AFTA) has cancelled the ATAS accreditation of Travel & Cruise Centre Runaway Bay in Queensland. The agency has failed to satisfy the Business Compliance and Governance criteria of the ATAS charter, which specifies the compliance manager must be of an opinion “that the applicant is fit & proper to be a participant”. AFTA chief executive Jayson Westbury told Travel Daily the decision followed concerns raised with the federation, with the cancellation being “our standard procedure which is done to help industry be aware of either a problem or a pending problem that AFTA...

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APT to offer tailor made

APT says it has designed its new Tailor Made Journeys with travel agents in mind (TD breaking news), creating a specialised team to assist them in developing custom itineraries for clients. Launching this Fri, the new bespoke service will give travellers the ability to create their own luxury holiday “filled with personal touches and experiences”. It will initially be available across APT’s Africa and South America programs, incorporating the company’s accommodation and exclusive experiences. Guests will be able to choose each element of their itinerary including departure dates, locations, durations, modes of travel, hotels and sightseeing. “Tailor Made Journeys...

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Air NZ fined $15 million

THE Federal Court has ordered Air New Zealand to pay $15 million in penalties in a price-fixing case launched by the Australian Competition and Consumer Commission (ACCC). The court found the carrier made deals with other airlines to fix the price of freight surcharges on flights from Hong Kong and Singapore to various locations including Australia between 2002 and 2007. “These illegal price fixing agreements unfairly reduced competition for the transport cost for goods flown into Australia,” ACCC Commissioner Sarah Court said today after the ruling. “This decision sends a strong warning to overseas and domestic operators that the...

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Finalists celebrated

CONGRATULATIONS to the seven finalists in the People’s Choice Retail Travel Agency of the Year category at the 2018 AFTA Awards (TD 20 Jun). To find out who they are, see our cover page. Source: Travel...

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Oman to close Aus base

THE Sultanate of Oman has confirmed plans to close its tourism office in Australia after 16 years of local operations. Its Ministry of Tourism today issued a statement saying it will no longer offer a local tourist office in Australasia “due to a reprioritisation of global marketing efforts”, with operations to cease 30 Jun. The Walshe Group was appointed to represent the Middle East destination’s tourism efforts in the Australian market in 2009 and took over from Air Marketing, who had the account from 2002. Walshe Group md Jacqui Walshe said it had been “a pleasure representing Oman”. “Despite...

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