QANTAS hosted 150 agents from across Australia at its third annual “best of USA” agent experience in Sydney yesterday.
Designed to make learning fun and interactive, agents were taken on a tour of QF’s A380 aircraft and participated in a series of 20-minute sessions on the airlines’ value propositions, product, network and partnerships to and within the USA.
Speaking at the event, Rob Harrison, head of agency partnerships & business events at the airline, said “today is about giving agents an experience of Qantas behind the scenes and it’s also about giving agents the confidence to sell Qantas when talking to customers”.
The day was supported by Brand USA which gathered representatives from Hawaii, Los Angeles, San Fancisco, Las Vegas, Dallas and New York to demonstrate the unique experiences on offer in each of the destinations.
Flights and accommodation were up for grabs for agents taking the most creative selfie and tagging #QFlovesUSA.
Pictured above Rob Harrison and Kim Herbert-Jones manager agency partner & learning.
Left: agent selfie with US cheerleaders.

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Source: Travel Australia